Overall Rating

4.9

Based on 79 reviews

Sales Rating

4.9

Based on 17 reviews

Service Rating

4.9

Based on 62 reviews

Truly wonderful dealership
Border Toyota (Carlisle)
By Thorpe B
2 years 10 months ago
Every visit to Border Toyota underlines the excellent and professional service of the staff. On each occasion I have received superb attention from everyone I have interacted with.
Good service
Border Toyota (Carlisle)
By Lund K
2 years 10 months ago
Had my pickup serviced .
first class experience
Border Toyota (Carlisle)
By Andyewie
3 years 4 months ago
I bought a Toyota CHR ex demo car. I was disappointed not long after driving it that a 6inch crack appeared at the top corner at the passenger side of the windscreen. I took it to my local dealer and they took photographs and to my relief, they said they would repair it as it has been a fault with this car. The experience was fantastic with the service manager John McCormack being extremely helpful fixing the windscreen when I was away on holiday and delivering it to my home. The staff were interested and sincere in making sure we were happy. My car was returned to me valeted and with a new windscreen. I have always had BMWs before finding this car and was obviously worried about changing make and dealership. I now have no concerns and recommend Toyota in Carlisle. I love my Hybrid CHR and have found it to be a head turner. Thanks Toyota for the quick response
Unexpected call in
Border Toyota (Carlisle)
By MWA1
3 years 8 months ago
Called in with a query about the lighting on the sat nav. This was dealt with immediately.
Don’t waste your time
Border Toyota (Carlisle)
By Philby darling
3 years 9 months ago
It took 3 days of telephone calls to even make an appointment! Unable to fix problem with my car. Really bad reflection on the Brand. Toyota really need to review their use of Border Cars, in Carlisle as well as Dumfries.
Great service
Border Toyota (Carlisle)
By Gillian7
3 years 9 months ago
Have used this company for many years and never had a problem
Dealer Service v Your Local Garage
Border Toyota (Carlisle)
By Killie1
3 years 10 months ago
CHR recently serviced at Border Toyota Carlisle and even if a bit more expensive than local guys, you get what you pay for. The experience was superb and they did go the extra mile
Excellent service
Border Toyota (Carlisle)
By Augustina
3 years 10 months ago
Excellent service with friendly staff. Easy to book service and mot.
Excellent service
Border Toyota (Carlisle)
By Dolly Blue
3 years 10 months ago
I received very welcome assistance and guidance regarding my Sat-Nav upgrading.
Great service
Border Toyota (Carlisle)
By X10GEW
3 years 11 months ago
Thanks great customer service - technician and reception staff were very helpful!

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